Refund Policy

We offer refunds on products if returned within 30 days of purchase and in good condition ( unused and in the original packaging ).

We do not offer refunds on the following items:

  • Food
  • Gift Vouchers 
  • Sanitary items (menstrual cups and sanitary pads)
  • Sale items.

If you would like to return your item we would require proof of purchase but if you don’t have this please ensure you have the date and time you made the purchase on your credit card/ cash and we hopefully can find it on our till system.

Once we approve your refund we will process the refund directly onto your credit card or cash will be given.

If you would prefer to talk to us before hand to discuss a refund, please email us at hello@refillandreplenish.co.uk